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Meet the Empowered Team – Engineer Bios

Meet the Empowered Team – Engineer Bios

Article content

  • Brian Martin
  • Chris Hindy
  • Pat Basier
  • Michael Ell
  • Jesse Jamieson
  • Adam Fox
Meet the Empowered Team – Engineer Bios

Brian Martin

Senior Director, Cloud and Business Operations

Brian is a 32-year veteran in technology operations, having worked in, built out, and scaled network operations and monitoring centers on three continents.

Brian has held global monitoring and operations responsibility across Wireless Telecommunications, Satellite, IT, and Cybersecurity domains. Brian’s operational expertise and experience in selecting, tuning, and rationalizing monitoring lends a practical and best practice view to Empowered’s enterprise customers.

Chris Hindy

SVP of Product Strategy & Innovation

Chris, Empowered’s SVP of Product Strategy & Innovation, brings more than 20 years of practical monitoring and observability experience to the table to help customers.

Chris has implemented enterprise and carrier scale monitoring platforms and services for key players in the mobile device space. With a focus on pragmatic and practical monitoring supplying actionable outcomes -- Chris believes in supplying real results to our customers.

Pat Basler

Director of Professional Services

Pat is an experienced leader in the planning, design, and implementation of diverse monitoring and observability solutions for global network operations. His commitment to unified observability comes from a passion for leading change and working with technologies that are deliberately selected.

As a 36-year technology engineering and operations professional, Pat focuses his results orientation toward customer success on a global scale. Pat's extensive background in leading cross-functional technical teams through process improvement and cost reductions has led to highly successful customer outcomes.

Michael Ell

SVP of Technical Services

With over two decades of experience in the monitoring and management space, Michael has been involved in architecting, implementing, and optimizing monitoring and management solutions in some of the largest and most challenging environments in the industry.

Michael began his career in the service provider space supporting diverse technologies and holding operational support, architecture, development, and technology management roles. Michael uses his extensive experience and expertise to help customers identify and solve for their monitoring and management challenges.

Jesse Jamieson

Pre-Sales Technical Consultant, Monitoring

Jesse is a process-focused design and implementation expert with a heavy focus on PCI and other compliance regiments.

Jesse supports large enterprise environments requiring strict PCI and SOC standards, consulting on initial design through to front-end application configuration, and PCI-compliant tokenization. Leveraging this deep expertise, Jesse currently collaborates closely with Empowered enterprise customers, helping them to improve their observability while maintaining strict compliance standards.

Adam Fox

Presales Solutions Architect

Adam is an outcome oriented, implementation professional with a focus on monitoring and security. Adam is passionate about developing monitoring best practices, intake processes, and security guidelines. Adam has experience with development teams to ensure mature applications that expose required KPI’s for successful operations.

Leveraging his expertise, Adam helps Empowered’s enterprise customers improve their observability while implementing and maintaining strict security standards.

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