Empowered Networks

How we operate

Our E4 methodology is a straightforward, customer-centric framework that will bring you from ground zero to a completely installed and supported solution, or it can be used to solve any part of the process. We use E4 to customize a solution to meet your individual needs.

The four components of E4 are:

Explore – and assess your current environment
Envision – the solution to your problem and all it entails
Execute – the recommended solution - source, install, configure and support
Enhance – your environment by supporting and optimizing your systems

Explore: Take your first step to improvement by understanding where you are. Our assessments include a professional and unbiased review of your operations, processes and people, which will serve as a solid foundation upon which to build recommendations for change. The assessment will give you a clear sense of where you are today, and will illuminate areas that will benefit from change.

Our assessments are most popular in our IT Management Practice Area, and include Operational Assessments for IT Tools, Operations, Storage Management, and Process Maturity; Infrastructure Assessment for Network Discovery, Network Performance, Network Topology, Storage Consolidation, Storage Virtualization, and VoIP Readiness; and Compliance Assessments for Network and Server Compliance.

Envision: See your way clear to a solution. We make recommendations for hardware, software, processes and skills -- all with one aim -- to ensure you meet your goals. Our recommendations are pragmatic, because we’ve been in your shoes. We understand they must fit within your budget, meet your timing, leverage your team’s strengths, and deliver a positive return on your investment.

What our customers say about our people:  They are all smart, passionate, innovative and very determined to recommend the right thing, no lip service there!

Execute: Make the solution real. We can help you execute a plan in several ways -- by selling you the right product, installing and configuring it for maximum application in your unique environment, training your team on its use, and then supporting you 24/7 from our Technical Assistance Centre. When it comes to products, we have partnered with many leading vendors, and we know the product options well. If we don’t already have a partner product that meets your needs, we’ll find it for you.

We know that a major deployment is one of the largest, most expensive and most complex challenges a company can face. Based on our vast experience in deployment, we can reduce your risks and maximize your returns. Project Management, Documentation, Knowledge Transfer, and Acceptance Testing are baked into our psyche. We don’t stop until you say you’re happy.

What our customers say about our execution: “An incredible pool of technical talent, with an operational edge and a passion for making their customers successful using a broad range of tools.”

Enhance: People make the difference between good and great. We have talent in so many areas and it is available to you. Whether it’s providing EmpoweredCare support on a system we’ve installed for you, or joining your team to solve a particularly challenging problem, or bringing in a specialized skill, we are here for you 24/7. Employ us to eliminate any worry about hiring, firing or dealing with sick leave. We are accountable to you and we’ll make sure there’s never a gap.

What our customers say about our people: “The right relationships with the right vendors, taking the load off my staff.” “An abnormally high concentration of smart, savvy, passionate people.”