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mFormation Technologies Inc. helps mobile operators increase data revenues and accelerate data service adoption through innovative wireless device and service management technologies. mFormation's software provides real-time visibility into device and data service performance, on-demand remote device diagnostics and repair, over-the-air device and service configuration, and a portal to enable enterprise customers to self-manage their populations of devices. The software manages a broad mix of wireless devices, including OMA DM compliant cell phones, Symbian OS-based devices, Microsoft Pocket PC-based handhelds and smart phones, RIM BlackBerry devices and SIM cards, across a wide range of wireless carrier networks, including UMTS, CDMA and GSM/GPRS.
mFormation Products
mFormation SERVICE MANAGER Suite
Configuration Manager
Service Quality Manager
Diagnostics Manager
Enterprise Manager
mFormation SERVICE MANAGER Suite
The first comprehensive suite of device and service management software designed specifically to meet the needs of mobile operators and their customers
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The mFormation SERVICE MANAGER™ suite includes:
Service Quality Manager: End-to-end data service performance and availability monitoring and measurement based on actual subscribers' experiences
Diagnostics Manager: Real-time access to the vital signs of deployed devices and on-demand device and application update capabilities
Configuration Manager: A standards-based, vendor-neutral, over-the-air configuration solution for wireless devices ranging from low-end cell phones to 2.5/3G smartphone devices
Enterprise Manager: A highly secure and scalable self-care environment for enterprise customers
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Configuration Manager
End-to-end data service performance and availability monitoring and measurement based on actual customer experiences
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The Configuration Manager takes a "cradle to grave" approach to configuring data services on devices. It provides a standards-based, vendor-neutral, over-the-air configuration solution for a wide range of wireless devices, including both low-end and 2.5/3G smartphone devices, enabling easy configuration and reconfiguration over the device lifecycle.
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Service Quality Manager
Service Quality Manager: A standards-based, vendor-neutral, over-the-air configuration solution for wireless devices ranging from low-end mobile phones to 2.5/3G smartphone devices
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The Service Quality Manager takes a unique approach to wireless service management. It puts intelligent, software-based probes on standard wireless devices, where they are used to monitor and measure the performance, availability and reliability of services being delivered to customers' devices in real time.
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Diagnostics Manager
Real-time access to the vital signs of deployed devices and on-demand device and application update capabilities
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Diagnostics Manager provides real-time, on-demand visibility into remote device status, settings, services, software and problems. Use it to solve customers' device and service problems rapidly and accurately through:
On-demand access to detailed information about devices' "vital signs"
Real-time visibility into device and service abnormalities as they occur
On-demand updates of software modules on devices
The ability to lock or erase data from lost or stolen devices over the air
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Enterprise Manager
A highly secure and scalable self-care environment for enterprise customers
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Enterprise Manager empowers enterprises with the control they need to confidently roll out wireless data devices and services. It can be used in two ways:
For Operators: Offer a value-added service to your enterprise customers that provides them with a secure portal for self-management of their device populations
For Enterprises: Obtain a software platform that provides your IT organization with complete control over all the components of your wireless data device and service environment
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