CA, one of the world's largest management software companies, delivers software and services across operations, security, storage, life cycle and service management to optimize the performance, reliability and efficiency of enterprise IT environments. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries. For more, please visit www.ca.com.

Computer Associates Products

eHealth E2E Console
eHealth Business Service Console
eHealth Traffic Accountant
eHealth TrapEXPLODER
eHealth SystemEDGE
eHealth AdvantEDGE View
eHealth Service Availability
eHealth AIM for Network Services (UNIX)
eHealth AIM for Network Services (Windows)
eHealth AIM for Microsoft Exchange
eHealth AIM for CheckPoint FireWall-1
eHealth AIM for Apache
eHealth AIM for Microsoft IIS
eHealth Response
eHealth Application Response
Application Response for Thin-Client
eHealth BT Studio
eHealth Integration for HP OpenView
eHealth Integration for SPECTRUM
eHealth Integration for Netcool
eHealth Integration for Cisco WAN Manager
eHealth Integration for Nortel
eHealth Integration for Alcatel
eHealth Integration for Lucent
CA Insight Database Performance Monitor for Distributed Databases

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eHealth E2E Console
The foundation component of the eHealth Suite that delivers performance reporting and predictive analysis for networks, systems, applications and services

The E2E Console collects and analyzes data from all the areas of your business infrastructure. The eHealth E2E Console serves as a foundation for your management strategy by integrating real-time fault management within the context of historical performance. This enables you to quickly identify, detect, and correct problems before end-user service quality is jeopardized.

 
eHealth Business Service Console
Availability and performance of business services impact users and revenue

The Business Service Console is a web-based tool providing a high-level view of the availability and performance of your business services. It provides real-time visibility into critical availability and performance problems with applications, systems or networks so corrective action can be taken before services are impacted.

 
eHealth Traffic Accountant
Identifies which network users are generating network volume and consuming resources

Targeted to network managers responsible for network performance, this solution extends the benefits of your RMON2 implementation by importing and analyzing raw RMON2 data and combining it with sophisticated grouping and sorting capabilities to create concise, easy-to-understand reports. You benefit by getting insight on trends and usage patterns that impact the performance of your network.

 
eHealth TrapEXPLODER
Receives, filters, forwards and takes action upon receipt of SNMP traps

eHealth TrapEXPLODER application is a SNMP management application that receives and filters SNMP trap messages and forwards them to other management applications on other hosts and/or ports. When a filter is matched, several actions can be taken including logging it to a file, forwarding to other hosts, or invoking a local program or script to process the SNMP trap. SNMP traps can be filtered by agent IP address, trap type, specific-type, or enterprise object-identifier.

 
eHealth SystemEDGE
Self-managing agents deliver scalable, distributed real-time management

With SystemEDGE agents, system administrators can distribute tedious management tasks away from overworked staff and down to the host systems - closest to where problems occur. SystemEDGE operates autonomously on a host workstation or server, continuously monitoring changing conditions and providing detailed information about the host's configuration, status, performance, users, applications, file systems, and other critical resources. SystemEDGE's real-time self-monitoring quickly detects system problems and automatically fixes them with pre-defined actions. SystemEDGE enables operators to fix problems before they impact users, free up valuable IT human resources, maximize ROI, and minimize costs.

 
eHealth AdvantEDGE View
Wiew into critical systems and applications with the simplicity of a Web browser

eHealth AdvantEDGE View provides a real-time view into the health of critical systems and applications with the simplicity and ubiquity of a Web browser. It's a Web-based management console for use with eHealth SystemEDGE Agents that reside on host workstations and servers to provide autonomous distributed self-management of host systems and applications. Employing scalable management-by-exception technology, SystemEDGE enables operators to offload tedious management tasks to the host system, freeing you to focus on value-added activities. AdvantEDGE View also supports application insight modules for proactively managing applications like email, web servers, and databases.

 
eHealth Service Availability
Agent-based software for active testing of the response & availability of business applications & services.

Service Availability provides active response management capabilities 24 x 7. Service Availability continuously performs active test transactions to targeted servers. In addition, active tests can also be run on critical services (like DNS, HTTP, FTP, etc.) or between servers of a multi-tiered application to be able to quickly troubleshoot problems when they occur.

 
eHealth AIM for Network Services (UNIX)
Manage the availability and performance of network services on UNIX systems

Business applications and processes rely on underlying network services like Sendmail, LDAP, DHCP and DNS. When these mission critical services are unavailable or performing poorly, they can bring business activities to a halt, affecting end user productivity, revenue, and customer satisfaction. Health Application Insight Module (AIM) for Network Services (UNIX) ensures the health and performance of your underlying infrastructure so your revenue-generating services go un-interrupted.

 
eHealth AIM for Network Services (Windows)
Manage the availability and performance of network services on Windows systems

Business applications and processes rely on underlying network services like Active Directory, WINS, DNS, and DHCP. When these mission critical services are unavailable or performing poorly, they can bring business activities to a halt, affecting end user productivity, revenue, and customer satisfaction. eHealth Application Insight Module (AIM) for Network Services (Windows) ensures the health and performance of your underlying infrastructure so your revenue-generating services go un-interrupted.

 
eHealth AIM for Microsoft Exchange
Manage the availability and performance of Exchange email services

eHealth application insight module for Microsoft Exchange is a plugin module that extends the functionality of eHealth SystemEDGE by adding the capability to monitor and manage the Microsoft Exchange groupware application. Management functions are distributed out to the host system, helping you free up Exchange administrators to focus on more value-added initiatives. With eHealth SystemEDGE's automatic local corrective action, you can now fix problems before your e-mail users - and your business - are affected.

 
eHealth AIM for CheckPoint FireWall-1
Manage the availability, performance, and security of FireWall-1 services

The eHealth application insight module (AIM) for Check Point FireWall-1, in combination with eHealth SystemEDGE agents, delivers comprehensive, proactive management of Check Point FireWall-1 to ensure availability and performance of mission critical firewall services. The AIM for Check Point FireWall-1 deploys quickly and easily, automatically discovering management servers and enforcement points. It can then automatically monitor firewall status, detect performance bottlenecks, identify suspicious traffic flows that can jeopardize the security of your organization, and automate fault notification. With the eHealth AIM for Check Point FireWall-1, you can identify security and performance issues before they have a chance to wreak havoc on your business.

 
eHealth AIM for Apache
Manage the availability and performance of Apache web server environments

Despite the pervasive use and reliance on Apache software by today’s biggest Internet movers and shakers, minimal attention is spent addressing performance and availability issues. Small periods of downtime and subtle brownouts quickly result in financial penalties and failure to comply with service level agreements. With this in mind, Concord offers a self-managing solution for ensuring the health and availability of distributed Apache web server environments.

 
eHealth AIM for Microsoft IIS
Manage the availabiltiy and performance of IIS web servers

eHealth application insight module (AIM) for Microsoft IIS is a plugin module that extends the functionality of eHealth SystemEDGE by adding the capability to monitor and manage the Microsoft IIS application. AIM for IIS delivers maximum availability and performance of Microsoft IIS by detecting problems in real-time, tracking usage statistics, and monitoring the impact on system resources.

 
eHealth Response
The eHealth gateway that enables the collection of response time data from a variety of sources for real-time analysis, historical reporting, and service level management

eHealth—Response, an extension to eHealth Console, enables real-time collection of application performance and availability data. The information is stored in the eHealth database and a comprehensive set of reports are available within eHealth to proactively manage application performance and availability.

 
eHealth Application Response
Application Response provides real-time alerts to problems in the context of the complete application service.

Application Response is the powerful software solution that enables IT professionals to meet business commitments by measuring what matters most—applications that are driving the business—from the view that matters the most—the endusers’ vantage point.

 
Application Response for Thin-Client
Performance Management Software to measure & monitor applications deployed on terminal servers.

Application Response for Thin-Clients, as an integrated part of the overall eHealth Suite, helps deliver the cost savings promised from thin-client computing. Application Response enables terminal server SLA’s to promote increased end-user productivity by measuring, monitoring, notifying, and reporting those specific business transactions developed and deployed on terminal servers.

 
eHealth BT Studio
Records and replays user activity, providing a real-time event and transaction view

eHealth BT Studio monitors transactions that are customized—and critical to your business. The tool guides you to create rules and events that define business critical transactions. Once created, transactions can be measured and monitored with eHealth Application Response for viewing within the eHealth console. No other solution yields this kind of flexibility.

 
eHealth Integration for HP OpenView
Fewer redundant alarms, historical context for troubleshooting, early problem detection

The eHealth Integration for HP OpenView adds value for users of HP OpenView Network Node Manager by providing a precise and intelligent real-time event stream from eHealth that leverages historical data to identify end-to-end faults, potential outages and delay. By integrating eHealth with HP OpenView (HPOV), users gain a historical perspective of networks, systems, and application performance—enabling faster, more accurate problem diagnosis. Using an intuitive workflow, HPOV users can drill back to eHealth Suite reports (Trend and At-A-Glance) for detailed historical analysis from their HPOV consoles. And with seamless access to eHealth Live Health from HPOV, NOC personnel can launch real-time trending for problem elements to better understand current performance patterns. With eHealth Suite, users gain a workflow to quickly identify and diagnose business performance problems, including brownouts, delay, and service degradations.

 
eHealth Integration for SPECTRUM
Historical Reports on SPECTRUM Systems

If you use SPECTRUM as your multi-vendor network management system, Concord offers a simple, high-value way to integrate SPECTRUM network configuration data with eHealth Suite's reports. You'll get the information you need to maximize the return on your network investments, plan future growth, and document internal and external service levels.

 
eHealth Integration for Netcool
Sends alarms to Netcool and provides drill back to dynamic & historical reports

The eHealth Integration for Netcool enables information from Concord’s alarm fine-tuning product, eHealth Live Health, to proactively alert network operators of potential outages before they occur. By configuring Concord’s Live Health to send a trap to Netcool when user-defined thresholds are reached, the operations team can react to service issues on networks, systems, or applications, before they degrade performance.

 
eHealth Integration for Cisco WAN Manager
Manages world-class Frame Relay and ATM switch networks & the services delivered

Cisco switch users need to understand their bandwidth usage. This integration software transforms Cisco switch data into readily understood reports. The reports model the optimal relationship between the committed bandwidth and peak utilization. Instead of blindly throwing extra bandwidth at perceived problems, you're able to deliver the appropriate level of service at the best price.

 
eHealth Integration for Nortel
Integration package that links eHealth and Nortel Preside Multi-service Data Manager/Management Data Provider (MDM/MDP). Imports configuration and performance data for Passport 7000, 15000 Carrier Class Switches

In today's global networking environment, service providers and large enterprises need flexible performance and availability solutions to effectively deliver the level of service their customers demand and to manage networks of ever-increasing complexity. And in a highly competitive marketplace, timely, accurate reporting is essential for service providers to prove they are meeting Service Level Agreements (SLAs).

 
eHealth Integration for Alcatel
Imports configuration and performance data for Alcatel switches for data analysis and reporting.

eHealth Integration for Alcatel makes it easy for carriers and ISPs to rapidly provide reporting services to thousands of customers at multiple sites while minimizing the load on critical switching resources. eHealth reports automatically reflect changes in carrier services provided to end users—key to accurate service level reporting across the enterprise.

 
eHealth Integration for Lucent
Imports configuration and performance data for Lucent switches for data analysis and reporting.

eHealth Integration for Lucent imports and forwards configuration and performance statistics for each virtual channel service provided by a switch via periodic bulk transmission to an eHealth server. The software also details the customer service level provided through each channel so that the reports reflect the most current service agreement between the provider and the customer.

 
CA Insight Database Performance Monitor for Distributed Databases
Insight DPM

Slow response time can negatively impact customer satisfaction and company profitability. As applications depend on large and complex databases that reside on a variety of operating systems and transfer information over networks, determining the root case of a performance issue can be difficult. With business-critical data continuing to grow at an alarming rate, CA Insight DPM helps operations understand and manage database performance as interrelated to overall IT performance to maximize service availability goals. http://www.empowerednetworks.com/solution/pdf/CAeHealth/insight_db_monitor.pdf