CA, one of the world's largest management software companies, delivers software and services across operations, security, storage, life cycle and service management to optimize the performance, reliability and efficiency of enterprise IT environments. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries. For more, please visit www.ca.com.

Computer Associates Products

eHealth for Voice - Overview
eHealth for Voice - Policy Manager
eHealth for Voice - Quality Monitor
eHealth for Voice - System Sizing
eHealth for Voice - Cisco Unity and Unity Bridge
eHealth for Voice - Cisco CallManager
eHealth for Voice - Avaya Octel Aria
eHealth for Voice - Avaya Modular Messaging Servers
eHealth for Voice - Avaya Intuity
eHealth for Voice - Avaya Communication Manager and Definity
eHealth for Voice - Nortel Meridian
Best Practices for Monitoring Nortel CS1000 VoIP Metrics
Whitepaper - Voice Network Security
Whitepaper - Managing Voice over IP for Successful Convergence

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eHealth for Voice - Overview
Ensuring Voice Network Performance and Availability before, during and after your migration to VoIP

eHealth® for Voice addresses the problems facing IT and telecommunications management: monitoring and managing voice communications systems and applications cost-effectively and with staff efficiency. The convergence of voice and data technologies has made managing and analyzing the performance trends of voice systems a critical part of voice network management. In addition, as IP voice technologies gain a foothold in the traditional data network, telecommunications and IP management need tools to help manage the performance of these systems.

 
eHealth for Voice - Policy Manager

The Policy Manager provides constant monitoring and analysis of all incoming data by user-configurable policies. Automated notification and action plans maintain voice networks at top performance.

 
eHealth for Voice - Quality Monitor

Real-time proactive monitoring and management of the end user experience for Voice over IP (VoIP) services. Provides information to eHealth® Suite for reporting and analysis, and Live Health™ for fault management.

 
eHealth for Voice - System Sizing

This document outlines disk storage, memory and other and system sizing guidelines for eHealth for Voice on a per platform basis. A Platform is defined as a common set of voice systems, such as Avaya S8700 servers or Nortel Meridian PBXs.

 
eHealth for Voice - Cisco Unity and Unity Bridge

eHealth® for Voice—Cisco Unity and Unity Bridge (eHealth for Voice—Cisco Unity) provides real-time, continuous monitoring of the performance and availability of the Cisco messaging system. eHealth for Voice—Cisco Unity provides key call and message statistics to the eHealth Suite for reporting and analysis, early detection of service degradation, real-time data for fast fault isolation and historical data for trend analysis and capacity planning. This ensures high performance and availability can be managed.

 
eHealth for Voice - Cisco CallManager

Real-time proactive monitoring and management of the Cisco® CallManager (CCM) application server. Provides information to eHealth® Suite for reporting and analysis and to Live Health™ for fault management.

 
eHealth for Voice - Avaya Octel Aria

eHealth for Voice provides automated collection, reporting, and analysis of Avaya Octel Aria messaging system statistics. It’s intuitive console, extensive set of management reports, and a repository of data for historical trending, proactive management and capacity analysis.

 
eHealth for Voice - Avaya Modular Messaging Servers

Centralized management and control of modular voice messaging systems provides access to system, performance and traffic data across Message application Servers (MAS) and Message Storage Servers (MSS). Its extensive reporting includes domain-wide summary information and node-by-node detail.

 
eHealth for Voice - Avaya Intuity

eHealth for Voice provides automated collection, reporting, and analysis of Avaya Intuity messaging system statistics. It’s intuitive console, extensive set of management reports, and a repository of data for historical trending, enable proactive management and capacity analysis.

 
eHealth for Voice - Avaya Communication Manager and Definity

eHealth for Voice provides automated collection, reporting and analysis of Avaya Communication Manager and Definity PBX system statistics.

 
eHealth for Voice - Nortel Meridian

eHealth for Voice provides automated collection, reporting and analysis of Nortel Meridian PBX system statistics. Its intuitive console, extensive set of management reports and repository of data enables historical trending, proactive management and capacity analysis.

 
Best Practices for Monitoring Nortel CS1000 VoIP Metrics
with eHealth for Voice

Voice over IP is intended to replace existing analog and digital telephone applications in such a way as to be virtually transparent to the end user. While the economic and strategic benefits of VoIP are certainly notable, users of traditional telephone technology, who have come to expect a high degree of quality and reliability in voice transmissions, are not likely to be willing to make significant sacrifices in those areas to embrace the new technology.

 
Whitepaper - Voice Network Security
Strategies for Control

How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.

 
Whitepaper - Managing Voice over IP for Successful Convergence
Optimizing IT Services to Drive Business Success

CA’s eHealth ® Suite is uniquely suited to managing VoIP. It manages voice and data traffic end-to-end, under a unified quality of service (QoS )mechanism. Its extensive QoS services can manage large numbers of service level agreements (SLAs), report on conformance and it easily scales to the demands of service provider networks. The eHealth® Voice Quality Monitor continuously assesses voice call quality, enabled by CA’s service performance tools.