CA, one of the world's largest management software companies, delivers software and services across operations, security, storage, life cycle and service management to optimize the performance, reliability and efficiency of enterprise IT environments. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries. For more, please visit www.ca.com.

Computer Associates Products

Asset Intelligence
Asset Management
Asset Portfolio
Desktop DNA
Remote Control
Software Delivery
Service Desk
Service Desk Dashboard
Service Desk Knowledge Tools
Service Intelligence
Network and Systems Management

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Asset Intelligence
Intelligence for Effective Decision Support

Unicenter® Asset Intelligence automatically converts raw asset data from CA solutions into actionable intelligence so IT executives can quickly and easily make informed business decisions about their IT assets. Unicenter Asset Intelligence provides the necessary executive-level portal view into Key Performance Indicators, enabling busy IT executives to identify opportunities for increased efficiencies and cost savings. Unicenter Asset Intelligence also assists in managing risk by helping ensure compliance with both internal and external policies, regulations and industry best practices. By analyzing asset information and providing quick answers through an intuitive interface, it arms organizations with the intelligence to manage IT assets in a proactive and decisive manner.

 
Asset Management
Comprehensive Asset Discovery and Inventory

Unicenter® Asset Management™ r11 is a comprehensive solution for proactively managing IT assets in your business environment and provides instant knowledge of what assets are deployed. It delivers full-featured asset tracking capabilities through automated discovery, hardware and software inventory, configuration management, software usage monitoring, software license management and extensive cross-platform reporting.

 
Asset Portfolio
Managing Contracts and Ownership

Unicenter® Argis® Portfolio Asset Management (Unicenter Argis) helps reduce costs and increase efficiency by managing the life cycle of your assets—from planning and requisitioning to retirement and disposal. This scalable, easy-to-use enterprise solution manages IT assets and resources as they relate to vendors, contracts and the financial impact on your organization.

 
Desktop DNA
PC DNA and System Migration Management Solution

Unicenter® Desktop DNA® is a scalable migration solution for the management, movement and maintenance of a PC’s “DNA” (including user settings, preferences and data.) A PC DNA management solution such as this one is critical for keeping end users productive, reducing the total cost of PC ownership and maximizing investment in current IT assets. Unicenter Desktop DNA increases technician and end-user productivity by managing and preserving PC DNA during hardware refresh, system upgrade, desktop recovery and other change initiatives.

 
Remote Control
Centralized Management of Remote Desktops and Servers

Unicenter® Remote ControlTM is a highly reliable and secure application for controlling and supporting remote Windows and Linux systems. It delivers all of the features that are necessary for administrators to access, view, control, manage and modify resources on a remote computer from a Windows system or browser. Unicenter Remote Control significantly improves business productivity by streamlining administration and optimizing quality of service.

 
Software Delivery
Automated Enterprise Software Distribution

Unicenter® Software DeliveryTM ensures the optimum configuration of devices by delivering critical software resources to laptops, desktops, servers and PDAs in heterogeneous business environments. From automated distribution of software to management of system configurations on multiple platforms, this scalable and secure solution helps ensure compliance, reliable deployment and management of software across the enterprise.

 
Service Desk
Incident, Problem, Service Request and Change Management

Unicenter® Service Desk r11 is an enterprise-level service desk solution that is capable of meeting the most challenging support requirements, yet is also capable of scaling down to meet small and medium service support needs as well. With the increasing adoption of best practices, the service desk has become the cornerstone for automating IT processes and providing audit trails for regulatory compliance. Unicenter Service Desk provides companies with this reliable foundation to improve efficiencies while fostering customer satisfaction and improved productivity.

 
Service Desk Dashboard
Real-Time Service Desk Decision Support Analysis

Unicenter® Service Desk Dashboard provides near-instant visibility of critical service desk operational metrics. It is designed to support service desk management who are concerned about the day-to-day activities within the service desk. Directly accessing the Unicenter Service Desk database, Unicenter Service Desk Dashboard features numerous out-of-the-box graphical and tabular views that provide a high-level indication of the status of the support operation. It can also dynamically alert management to user-defined threshold violations. These capabilities help service managers meet their commitments and provide improved service.

 
Service Desk Knowledge Tools
Powerful Knowledge Life Cycle Management

Unicenter® Service Desk Knowledge Tools (Knowledge Tools) is a powerful life cycle, knowledge management solution that empowers self-service users and analysts alike. It makes it easy to keep knowledge accurate and up-to-date. It is designed to capture valuable problem-solving experience and publish it for reuse. It is a self-managing solution that automatically maintains the content of the knowledge database. Portal-enabled for personalized service, it provides dynamic self-service information to online end-users, customers, employees or support analysts. It features advanced search tools that efficiently find the right solution and immediately provide it to the customer.

 
Service Intelligence
Intelligence for Effective Decision Support

Unicenter® Service Intelligence is a web-based analytical tool which supports the need for accurate, cross-application data used to support IT business decisions including strategic purchasing decisions. Unicenter Service Intelligence is designed to provide financial, performance, utilization and risk based information to senior management to aid in making strategic business decisions. Using information found in Unicenter Service Intelligence, IT executives can make informed service management decisions based on service delivery, service consumption, risks, costs and vendors with an eye toward better business alignment.

 
Network and Systems Management
Optimization and Self-Management of the IT Infrastructure

Unicenter® Network and Systems Management (Unicenter NSM) helps you establish and sustain an optimized, on-demand infrastructure, maximizing your IT investment by continuously assessing and self-managing network and systems elements. Innovative, secure and platform-independent management enables you to confidently deploy and maintain single platform or heterogeneous business applications.