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Other Resources
Best Practices for Performance Management
Presented by Empowered's Ron Watt, at the MISA2007 Conference
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Performance Management is a key discipline in assuring effective IT Service Delivery. Knowing whether and when bottlenecks occur in your IT infrastructure, and how and where to optimize performance, capacity and spending on your network, are important insights into IT Performance, and satisfying users. This case study examines the benefits MPAC has gained from having effective Performance Management toolset.
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Wireless Intrusion Detection and Protection Systems
Presented by Empowered's Luc Samson, for CIPS Toronto
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According to Gartner, 70% of successful WLAN attacks will occur because of misconfigured access points or client software. This presentation discusses the risks involved with wireless technologies, the security options that are available, as well as the best solution to address their security needs and enforce their specific IT wireless policies.
Delivered at the CIPS IT Management SIG meeting in Toronto, November 13th, 2006.
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Testing and Managing Wireless LANs
Ensuring Secure, Consistent, Reliable Performance
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Presented by Luc Samson, Director Wireless Solutions, Empowered Networks
at Empowered's Test & Management 2006 Solutions Showcase.
Wireless LANs are rapidly becoming part of the IT Infrastructure. Security considerations are shifting from show-stopper to a requisite component of the implementation plan. Today's challenges lie in ensuring security concurrently with performance, seamless service to roaming clients, and support for VoIP over Wireless LANs... and managing them to ensure availability and security. For Enterprises to fully adopt Wireless LANs, the challenge is to guarantee secure, consistent, and reliable performance. Security, Testing and Management will be key components of any strategy for success.
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IP Telephony Success - Testing What Matters
Presented at the 2005 MISA Ontario Conference, Windor
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To ensure success, organizations considering VoIP need to consider testing and management as part of their planning, implementation and sourcing strategies. Several requirements need to be addressed -- pre-deployment 'readiness' testing; verifying interoperability, Quality of Service and support for future requirements; and ongoing troubleshooting and performance management. The right approach in each of these areas depends on who's responsible for the delivery infrastructure, the VoIP service itself, and the service delivered to end users. This session provides an introduction to the testing required to ensure success of your IP Telephony project, who should do it, and how to get it done.
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Enabling e-Service Delivery with Effective Network Management Process
2004 MISA Ontario Conference
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Presented by: Ron Watt, Empowered Networks
Agenda
Enabling e-Services with Applications
Underlying Technology & its Challenges
Models for IT/Network Management
Survey Findings: Key Things You Must Do
Case Studies from our Customers
Making it Happen - Balancing People, Processes & Tools
How to get Help
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Securing Network Management
2nd Annual MISA IT Security Conference
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Presented by: Ron Watt, Empowered Networks
Agenda
Defining Security, Security Management
Security, as part of Network Management
Change & Configuration Management
Fault & Performance Management
Are you Vulnerable?
Securing Network Management Systems
How to do it, and How we can Help
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IP Telephony Success: Testing What Matters
Preparing for Now and Beyond
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Presented at GTEC Week by: Ron Watt, Empowered Networks
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Identifying and Locating Sources of RF Interference
Test & Management Solutions Showcase 2004
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Presented By: Steve Mulroney-Cote, Empowered Networks
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Enabling Effective Network Management Processes
The key processes you need to manage your network effectively
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Presenters:
Doug Vannest - Cisco Systems
Ron Watt - Empowered Networks
Ray Pramuka - SMARTS
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Health Canada: Taking our Network Pulse
Wayne Bower of Health Canada shares his Empowered Assessment success
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IMSD’s Mandate
Environment at time of Assessment
Health Report
Empowered’s Application Assessment
Results
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Automating Technology Management
Seamless. Real time. Out of the box.
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Critical skills shortages, budget cutbacks, and more demanding users. The only way to make sense of it all is to automate your technology investment.
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Managing the IT Expectation Gap
Engineering the Enterprise for e-Business
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IT Management – A Functional Perspective
What is the IT Expectation Gap?
Strategies for Closing the Gap
Empowered Networks’ Approach
Case Study
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Up, down, and across the stack
The challenge of end-to-end QoS
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The challenge is to take QoS end-to-end across your content, application, systems, and network. Find the pain points and see the solutions.
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Getting SLAs right
Service Provider SLA basics
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Discover the role of SLAs in the service provider universe:
Advantages of SLAs
SLA target audiences
Evolution of SLAs
The QoS – SLA distinction
SLA implementation challenges
Proposed logical architecture
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Synchronization Services
Ken Bourne Takes you through Synchronization basics
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From synchronization network design and engineering to Audits, project management, and installation. Empowered Networks has synchronization from start to finish.
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Making the case with SLAs
Examining Enterprise SLA basics
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Discover the role of SLAs in the enterprise universe:
Advantages of SLAs to the enterprise
SLA target audiences
Evolution of SLAs
What to ask for today and tomorrow
The QoS – SLA distinction
SLA implementation challenges
The goal
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Architecting Systems and Networks for Government On-Line
Empowered Networks helps Government IT staff charged with making Government On-Line a reality
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Discover the role of network management in the government universe:
Government On-Line
IT as a reflection of Government performance
IT Critical Success Factors
Network Performance
Systems Availability
Government Success Story
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