Empowered   >   Solutions   >   VoIP & IP Telephony  




Whether your business goals are developing VoIP equipment, delivering VoIP services, or leveraging VoIP's benefits for your business, Empowered can integrate the test and management solutions you need to ensure your success.

Empowered has an excellent track record of helping clients achieve their business goals, by combining:

  • Extensive subject matter expertise across the value chain
  • Deep relationships with our Best-in-class Partners
  • Effective focused professional services that draw on our E4 Methodology

    Check out our solutions for VoIP & IP Telephony, by segment.

    Network Equipment Manufacturers Service Providers Large & Small Enterprises


    ... for Network Equipment Manufacturers

    To rapidly develop, integrate and deliver new functionality into their products, and make them work in customer environments, keys to success are to free your developers from developing testing tools in-house, so they spend their time developing your product, and creating value for your business.

    Empowered provides a range of VoIP testing solutions, for:

  • Functional, performance, and interoperability testing of soft switches, call managers, media gateways, gatekeepers, IP phones and other specialized Voice infrastructure
  • Simulating VoIP traffic
  • Quantifying voice quality, with MOS, PSQM, PESQ, or E-model metrics, including frame loss, delay and jitter
  • Testing signaling protocols, like SIP, H.323, MGCP and H.248 (Megaco)
  • Stress-testing soft switches, registration, DNS, DHCP, billing, and authentication servers with thousands of simultaneous call setups and teardowns
  • measuring call performance
  • automating regression testing

    ...Back


    ... for Service Providers

    Service Providers need to grow customer adoption rates with high service quality and reliability, and to assure service levels by utilizing effective test and management solutions.

    Empowered provides a range of solutions for Service Providers who deploy VoIP, for:

  • Verifying system functionality and interoperability, evaluating products, acceptance testing, and load and security testing
  • Assessing network readiness, capacity and quality of service before deploying VoIP and converged IP services
  • Effective management of availability, performance and security of the VoIP infrastructure and service, end-to-end
  • Providing Enterprise assessments of VoIP readiness
  • Fault Management and correlation of events
  • automated diagnostics to quickly identify the exact cause and required repair for a performance or fault event
  • Proactively assuring VoIP quality, and supporting services
  • Managing capacity and planning for growth, through traffic engineering, and tuning QOS mechanisms
  • Reporting against SLA metrics, internally, and to customers

    ...Back


    ... for Large and Small Enterprises

    Enterprises need to increase revenue and productivity while reducing costs. VoIP promises worker mobility and converged applications, with reduced capital and operating costs... assuming you have the solid network availability and performance, and effective tools and processes that successful VoIP deployments require. Keys to success are detecting problems proactively, and reducing time to diagnose and resolve problems quickly. Recent reductions in staff and budget constraints make this more of a challenge.

    Whether your deployment model includes VoIP trunking, phased migration, or full cutover to IP Telephones, Empowered has focused solutions to help you:

  • Assess network and operational readiness for VoIP migration, and where enhancements are needed
  • Validate your VoIP design, with verification and interoperability testing, under realistic conditions
  • Detect and diagnose VoIP service and quality issues quickly
  • Ensure security and availability for VoIP services
  • Manage end-to-end availability, performance and security of the VoIP infrastructure and network
  • Manage capacity and plan for growth with your business
  • evaluate Service Providers for VoIP services

    ...Back


    Contact Us for details on how we can help you.

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